1. Introduction
1.1 These terms and conditions govern your use of the website and the purchase of products from Soulfull Health Ltd. By accessing the website and/or purchasing products, you agree to be bound by these terms and conditions.
1.2 We reserve the right to amend these terms and conditions at any time without notice. The latest version of the terms and conditions will be posted on the website, and it is your responsibility to review them regularly.

2. Definitions
2.1 "Website" means https://soulfullhealth.co.uk/.
2.2 "Products" means the holistic health supplements available for purchase on the website.

3. Ordering
3.1 By placing an order through our website, you warrant that you are at least 18 years old and capable of entering into binding contracts.
3.2 When you place an order, you will receive an email confirming receipt of your order. This email does not constitute acceptance of your order; it is simply a confirmation that we have received it.
3.3 Acceptance of your order and the formation of a contract between you and Soulfull Health Ltd will occur when we dispatch the products to you.

4. Payment
4.1 All payments for products must be made in full at the time of placing the order. We accept payment by credit/debit card or any other method specified on the website.
4.2 Prices for products are as stated on the website and are inclusive of VAT where applicable. Delivery charges are not included and will be added to the total amount payable at checkout.

5. Delivery
5.1 We aim to dispatch orders within 3 working days, but delivery times may vary depending on your location and other factors beyond our control.
5.2 We will deliver the products to the address specified in your order. It is your responsibility to ensure that the delivery address is accurate and up to date.
6. Returns and Refunds
6.1 If you are not satisfied with a product for any reason, you may return it to us within 30 days of receipt for a full refund or exchange, provided that the product is in its original condition and packaging.
6.2 To initiate a return, please contact our customer service team at info@soulfullhealth.co.uk. You will be responsible for the cost of returning the product to us unless it is faulty or damaged.

7. Liability
7.1 Our liability for any loss or damage arising out of or in connection with your use of the website or the purchase of products shall be limited to the total amount paid by you for the products in question.
7.2 Nothing in these terms and conditions shall limit or exclude our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law.
8. Governing Law and Jurisdiction
8.1 These terms and conditions shall be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

9. Contact Us
9.1 If you have any questions or concerns about these terms and conditions, please contact us at info@soulfullhealth.co.uk