1. Introduction
1.1 Soulful Health Ltd ("we" or "us") is committed to safeguarding the privacy of our website visitors and customers. This privacy policy outlines how we collect, use, disclose, and protect your personal information in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR).
2. Information We Collect
2.1 We may collect and process the following types of personal information:
- Information you provide to us: When you make a purchase, register for an account, subscribe to our newsletter, or contact us through our website, we may collect personal details such as your name, email address, postal address, and phone number.
- Transaction details: We may collect information about your purchases, including the products you buy, payment method, and transaction history.
- Device and browsing information: We automatically collect certain information about your device and browsing activities on our website, including your IP address, browser type, operating system, and pages visited.
3. Use of Personal Information
3.1 We use the personal information we collect for the following purposes:
- To process and fulfill orders: We use your information to process and deliver orders, communicate with you about your purchases, and provide customer support.
- Marketing communications: With your consent, we may send you marketing communications about our products, promotions, and events. You can opt-out of these communications at any time.
- Improving our website: We use data analytics to analyze website usage, monitor the effectiveness of our marketing efforts, and improve the user experience.
4. Disclosure of Personal Information
4.1 We may disclose your personal information to the following parties:
- Service providers: We may share your information with third-party service providers who help us operate our website, process payments, fulfill orders, and provide other services.
- Legal requirements: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect our rights, property, or safety.
5. Data Security
5.1 We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
6.1 You have the following rights regarding your personal information:
- Right to access: You have the right to request access to the personal information we hold about you.
- Right to rectification: You can request that we correct any inaccuracies in your personal information.
- Right to erasure: You have the right to request the deletion of your personal information under certain circumstances.
7. Contact Us
7.1 If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at info@soulfullhealth.co.uk.
8. Changes to this Privacy Policy
8.1 We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
